Terms of service

Welcome to Haven Woodworks.

By using this website and placing an order, you agree to the following terms and conditions. 

Haven Woodworks offers a mix of handmade pieces and carefully sourced items are that are engraved, personalized, finished, or customized by hand.

Because wood is natural material, variations in grain, color, knots, and engraving tone may occur and are considered part of the unique character of each piece. 

Custom and personalized items are non-returnable unless they arrive damaged or there is an error with the order.

Processing and shipping times may vary depending on the nature of the item and current order volume. 

Customers are responsible for providing accurate personalization details and shipping information at checkout. 

Haven Woodworks reserves the right to refuse or cancel orders when necessary, including cases of incorrect pricing, unavailable materials, or suspected fraud.

If you have questions about an order, please use the contact information provided on the website.